On September 7–08, 2026, Ms. Annais Whittle – Training & Development Manager at Airport Dimensions – joined SASCO's staff and lounge service management team for an intensive training program and workshop.

The program focused on practical topics, including reinforcing core professional knowledge, sharpening customer service and situation-handling skills, standardizing Standard Operating Procedures (SOP), and discussing strategic solutions to boost operational efficiency and service quality.

Through real-world case studies and professional exchange sessions, the SASCO team had the opportunity to update themselves on international operational practices, address daily service challenges, and co-create tailored solutions suited to the specific needs of their airport lounge system.

This initiative is a key part of the strategic partnership between SASCO and Airport Dimensions. Combining Airport Dimensions' global operational expertise with SASCO's strong practical capability forms a solid foundation for both parties to continually refine service standards toward professional, consistent, and effective operations.